We love dealing with Bridgeport for several reasons: You make an effort to match our printing needs within our budget to give the best possible value for our money; service calls are dealt with efficiently and service technicians always check the panel for remaining capacity on items which may require replacement in the near future; toner orders are filled promptly and the staff is always courteous when we need to call for service or supplies and has occasionally been able to resolve an issue over the telephone. If I have an issue with the copier on a day when I don't require immediate service, I will call ahead the day before to arrange a service call, and that has worked out well on many occasions. The online reporting for our meter readings is also very efficient. One thing that was really appreciated was the technician's ability to install the drivers for the copier onto our new computer remotely, saving both time and the cost of a service call.
Thank you for your courteous and helpful service.
Janice