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Fax Confirmation

The fax confirmation report can be set to on error, always or off.  The default setting for fax confirmation is "On Error" meaning that a confirmation report will print only when the fax fails to be recevied.

Your MFP can only register a failure if it does not complete the transmission.  It cannot determined what has happened to the fax after it has been received.  Your MFP will not know if the fax has been printed, forwarded to another fax/email, or even lost.  The report will only show that a receiving machine confirmed receipt or if the fax failed before or during transmission.

Steps to set the report

Enter admin mode

  • On the home screen, touch [UTILITY]
  • Select [ADMINISTRATOR]
  • Enter the admin password and touch [OK]
    (If you do not know the admin password, please contact your system administrator)

Configure the fax report

  • Select [FAX SETTING]
  • Select [REPORT SETTING]
  • For TX Result Report select If TX Fails (to print only when transmission fails) or Always to always print a report
  • Touch [OK] to save the settings

There are several other settings that can be configured.  The above is the most common configuration requested.  Please use the information below if you wish to set up additional configurations.

List of all available configuration items

TX Result Report

Select when to print a report containing the results of fax transmission (default: [If TX Fails]).

  • Always : The report is printed every time a fax has been sent out
  • If TX Fails : The report is printed only if a fax transmission has failed
  • Off : The report is not printed

TX Result Report Print Confirmation Sheet

Select whether to display a screen that asks if you want to print a TX Result Report each time a fax is sent (default: [OFF]).

Sequential TX Report

When printing a report containing results of faxes sent by polling and broadcast, select [ON] (default: [ON]).

Broadcast Result Report

Select whether to combine results of broadcast on all destinations involved or list them for each destination (default: [All Destinations]).

Bulletin TX Report

When printing a report containing records of faxes registered with the bulletin for being received by polling, select [ON] (default: [ON]).

Relay TX Result Report

When printing a report containing results of faxes sent by relay distribution, select [ON] (default: [ON]).

TX Result Report Print Settings

Select the method to output a TX result report (TX result report, broadcast result report, polling TX result report, replay TX result report, or bulletin board polling TX result report) (default: [Print]).

Print : Prints a TX result report on the machine

Email Notification : Sends a TX report to any destination email. NOTE: Email settings are requred

  • [Notification Address]: Enter the email address of the destination
  • [Notification Address Priority Setting]: Select a notification destination when User Authentication is enabled (default: [Notification Address]). Selecting [User Address] issues a notification to the E-mail address of the user who logs in to this machine and sends a fax. If the user's E-mail address is not registered, a notification is issued to the destinations registered in [Notification Address]. If [Notification Address] is selected, a notification is always issued to the destination registered in [Notification Address].
  • [Report File Attachment]: Select whether to convert a TX result report to a file and attach it to an E-mail (default: [Attach]).
  • [Report Image Setting]: Select whether to display the first page of the sent original on a TX result report (default: [With image]).
  • [Report File Forman]: Select the file type to attach a TX result report to an E-mail (default: [PDF]).

Activity Report

Select the timing to print an activity report (default: [Every 100 Comm.]).

  • [OFF]: Does not print an activity report.
  • [Daily]: Prints an activity report at the time specified in [Output Time Settings] every day.
  • [Every 100 Comm.]: Prints an activity report every 100 communications.
  • [100/Daily]: Prints an activity report at the time specified in [Output Time Settings] every day. In addition, a report is printed every 100 communications.

Relay Request Report

When printing a report when receiving a fax as a relay station, select [ON] (default: [ON]).

PC-Fax TX Error Report

To print a report when a PC-Fax TX job cannot be normally received from the computer using the fax driver, select [ON] (default: [OFF]).

Timer Reservation TX Report

When printing a report when transmission is reserved using the Timer TX function, select [ON] (default: [ON]).

Confidential RX Report

When printing a report containing results of a confidential receiving fax, select [ON] (default: [ON]).

Remark Column Print Setup

Specify whether to print user or account name in the remarks column of the activity report if user authentication or account track is enabled on this machine (default: [Normal Printing]).

  • [Normal Printing]: The line status or sending setting will be printed.
  • [User Name Printing]: The user name for user authentication will be printed.
  • [Account Name Printing]: The account name for user authentication will be printed.

Network Fax RX Error Report

To print a report when the machine has failed to receive an Internet fax or IP address fax, select [ON] (default: [ON]).

Print Job Number

Select [ON] to display a job number on a report to be printed (default: [OFF]).

The following reports are targeted for this processing.

  • Activity Report
  • TX Report
  • RX Report
  • TX Result Report
  • Broadcast Result Report

MBN Message

When printing a report notifying that an Internet fax has been sent to the recipient machine, select [ON] (default: [ON]).

DSN Message

When printing a report notifying that an Internet fax has been sent to the mail server of the recipient machine, select [ON] (default: [OFF]).

Print E-Mail Message Body

Select whether to print a report notifying that an Internet fax has been successfully received after it was received (default: [Print]).

The report has the subject and message body of an Internet fax.

Legend Display Settings

Select [ON] to display an explanatory note on a report to be printed (default: [ON]).

If an explanatory note is omitted, the image of the sent original can be displayed on a larger area.

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